Regardless of size, medical contact centers must take steps to protect against cyberattacks and ensure HIPAA compliance. These two issues warrant intentional and proactive attention. Ways to Prevent Cyberattacks With cyberattacks on the rise, what steps should a...
Contact center clients today no longer focus solely on customer service through phone calls. Prospective clients looking for a call center will evaluate your company’s business strategy and technology. Your prospects have specific needs to meet their customers’...
But we all know that was not the big story of the year. Like so many other companies, the big story was COVID-19. This revealed Startel’s preparedness and subsequent ability to pivot amid the pandemic. Contact centers and answering services who use Startel were...
It’s official Startel, PTD and Alston Tascom have merged into one unified company. United to deliver best in class contact center solutions. All three company’s will now officially call themselves “Startel! No matter what we call ourselves, the...
Did you know Startel can integrate with top healthcare messaging applications? You do now! You’ve already got a secure messaging app so what good will Startel do for your business? Watch this video to find out more! Startel’s software offerings are used in...
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