This term is used to describe the contact center that offers customer service through various communication channels such as text, web chat, call, social media, email etc.
Multi-Channel
by Startel | Jul 13, 2021
Recent Posts
- How Startel Has Improved Endicott Call Center’s Customer Care
- LOOK TO THE FUTURE: How to stay ahead of the game in the call center industry!
- Startel Spotlight – Ryan Chinoski, 2021 Don Berry Award Recipient
- 9 Contact Center Writing Tips For Content Writers From The Guy Who Literally Wrote The Book On The Call Center Industry
- Congratulations To The 2022 ATSI Award Winners Who Use Startel!
Recent Comments