A service that transmits the phone number of the caller for quicker customer identification. Also referred to as Calling Line Identification (CLID) or Caller ID (CID).
Automatic Number Identification (ANI)
by Startel | Jul 13, 2021
Recent Posts
- Increasing Contact Center Security Through Stronger Passwords
- Startel Spotlight – Alan Hartmann 2022 Allen Kalik Award Recipient
- How Endicott found improved customer care through Startel:
- LOOK TO THE FUTURE: How to stay ahead of the game in the call center industry!
- Startel Spotlight – Ryan Chinoski, 2021 Don Berry Award Recipient
Recent Comments