By Vince Vitale & Shawn Griswold: While most contact center agents have at some point heard the basics of password security (use a strong password, don’t use the same password on different sites, etc.), many of us still brush off that advice because it seems too...
Earlier this year Startel held the 2022 Startel National Users Groups Conference and it was an inspiring event. Users were able to network, share ideas and learn new techniques. We also presented the 2022 Allen Kalik Award! This years winner was Alan Hartman. We...
By Endicott Call Center Staff The impact Startel has had on the processes of Endicott Call Centers is reflected in our ability to manage client interactions at such a professional level. For over 35 years, this multichannel platform has enabled us to reach peak...
By Matt Bogan: Matt Bogan is the product manager for Startel, a leading provider of best-in-class contact center solutions. He has been involved in the contact center industry for over fifteen years. In July of 1955, Tomorrowland opened at Disneyland in Anaheim,...
By Vince Vitale: Earlier this year, Startel held the 2022 Startel National Users Groups Conference, and it was an inspiring event. Users were able to network, share ideas, and learn new ways to increase revenue and efficiency on their Startel CMC software. The 2021...
Recent Comments