Startel Logo_White
  • Follow
  • Follow
  • Follow
  • Follow
The Customer Spot
Tech Support
  • About Us
    • Our Industries
    • Our History
    • Our Team
    • Our Client Experiences
    • Our Career Opportunities
    • Why We Might Not Be A Good Fit…
  • Contact Management Center
    • Cloud-Based Contact Center
    • Premise-Based Contact Center
  • Solutions
    • SoftSwitch
    • Flexible Agent Interface
    • CMC REST API
    • SafetyNet
    • Web Portal (IntelliSite)
    • Appointment Scheduler & Reminder
    • Dashboard
    • PocketVantage
    • Metrics
    • Voice Logger
    • Voice Services
    • Total Billing Solution
  • Messaging
    • Short Message Service
    • SM+ (Secure Messaging Plus)
    • Secure Message Gateway
    • GenIMX
  • Resources
    • The Customer Spot
    • Services
    • The Startel National Users Group
    • Partners
    • Privacy Policy
    • Terms & Conditions
    • Glossary
    • Events
    • News and Blog
  • Contact
  • Schedule A Demo

800.782.7835

The Customer Spot
Tech Support
  • About Us
    • Our Industries
    • Our History
    • Our Team
    • Our Client Experiences
    • Our Career Opportunities
    • Why We Might Not Be A Good Fit…
  • Contact Management Center
    • Cloud-Based Contact Center
    • Premise-Based Contact Center
  • Solutions
    • SoftSwitch
    • Flexible Agent Interface
    • CMC REST API
    • SafetyNet
    • Web Portal (IntelliSite)
    • Appointment Scheduler & Reminder
    • Dashboard
    • PocketVantage
    • Metrics
    • Voice Logger
    • Voice Services
    • Total Billing Solution
  • Messaging
    • Short Message Service
    • SM+ (Secure Messaging Plus)
    • Secure Message Gateway
    • GenIMX
  • Resources
    • The Customer Spot
    • Services
    • The Startel National Users Group
    • Partners
    • Privacy Policy
    • Terms & Conditions
    • Glossary
    • Events
    • News and Blog
  • Contact
  • Schedule A Demo
9 Contact Center Writing Tips For Content Writers From The Guy Who Literally Wrote The Book On The Call Center Industry

9 Contact Center Writing Tips For Content Writers From The Guy Who Literally Wrote The Book On The Call Center Industry

by Startel | Jun 28, 2022 | News & Events

You’ve created a beautiful contact center website.  It passes all the website grading tests with flying colors.  Now comes the final piece in the puzzle that will still likely remain a mystery once it’s all said and done.  You’ve got to bring in the bodies.  Just...
Congratulations To The 2022 ATSI Award Winners Who Use Startel!

Congratulations To The 2022 ATSI Award Winners Who Use Startel!

by Startel | Jun 17, 2022 | News & Events

Startel is extremely proud of the customers who use our products and achieved ATSI honors this year in Denver.  This year’s winners are listed below! Year One: Front Desk – Bellingham, WA Year Two Bronze: Answering365 – Los Angeles, CA Year Five Gold...
THINGS TO CONSIDER WHEN PURCHASING USB HEADSETS FOR CALL CENTERS

THINGS TO CONSIDER WHEN PURCHASING USB HEADSETS FOR CALL CENTERS

by Startel | Jun 9, 2022 | News & Events

Of course, you can ask your colleagues what headsets they prefer in their call center… but the more you know about the features and capabilities of USB headsets, the more impactful your purchase will be. Here is some insight to help guide your purchase: Initial...
A 5 Step Tutorial for Embracing Call Center Statistics

A 5 Step Tutorial for Embracing Call Center Statistics

by Startel | May 27, 2022 | News & Events

The following is an article featuring our own Matt Bogan that appeared in the Healthcare Call Center Times in April.  HCCT have graciously made this article available for us to share.  If you would like to subscribe to HCCT just click the following link...
Easy Steps For Call Center Agents To Fix Microphone Problems In Windows 11 & 10

Easy Steps For Call Center Agents To Fix Microphone Problems In Windows 11 & 10

by Startel | Apr 26, 2022 | News & Events

Easy Steps For Call Center Agents To Fix Microphone Problems In Windows 11 & 10:  If you are having trouble with your agent’s microphone features, the following information can help you troubleshoot and resolve issues. One of the very first things to do is make...
« Older Entries

Recent Posts

  • 9 Contact Center Writing Tips For Content Writers From The Guy Who Literally Wrote The Book On The Call Center Industry
  • Congratulations To The 2022 ATSI Award Winners Who Use Startel!
  • THINGS TO CONSIDER WHEN PURCHASING USB HEADSETS FOR CALL CENTERS
  • A 5 Step Tutorial for Embracing Call Center Statistics
  • Easy Steps For Call Center Agents To Fix Microphone Problems In Windows 11 & 10

Recent Comments

    Chat with a LIVE Startel Agent!
    Startel Logo_White

    Contact Us

    800.STARTEL (782.7835)

    [ More ]

    Stay Connected!

    • Follow
    • Follow
    • Follow
    • Follow

    Privacy Policy | Terms & Conditions

    © 2022 Startel. All rights reserved.