User Groups

Meet Our User Groups

Join our dynamic communities to ask questions, share ideas and have fun with other Startel, Professional Teledata and Alston Tascom users.


TeamSNUG is made up of industry-leading call centers service providers and health systems that utilize Startel’s call center equipment. Their members, who range in size from 3 to 100+ seats, work together to help each other succeed. Membership in SNUG provides the invaluable opportunity to network and brainstorm with other successful call centers.


The PINetwork reaches new heights in the call center industry by sharing knowledge and expertise with other call center industry leaders through training seminars, conferences, webinars, and networking opportunities throughout the year. Unleash the power of PInnacle TAS System and PI Order Entry as a collective member of e-commerce call centers and telephone answering services knowledge network.

Tascom Users Group

The Tascom Users Group (TUG) is an international users group for the Tascom system. TUG conducts periodic training seminars and other informational events. TUG members share information and best practices through its digital communication.

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