Team

Meet Our Leadership Team

Brian Stewart, Chairman & CEO

Brian became Chairman when he acquired Startel Corporation in October 2011. Brian is responsible for providing the leadership and vision for the future. Brian, along with the senior management team, is responsible for executing that strategy.

Prior to acquiring the company, Brian was a long time Startel customer and user of its leading edge software technology. Brian is a serial entrepreneur and owns and operates over two dozen businesses which employ almost 500 professionals across the United States who serve clients in 81 countries around the world.

Brian is both a US Army and Law Enforcement Veteran and is involved in many civic, philanthropic and industry organizations. He is also actively engaged in politics and believes in giving back to his community.

Renita Dorty, COO & Chief Customer Officer

 

Renita joined Startel in 2018.  As a former customer of Startel, she brings 13 years of experience to her role! One of her primary responsibilities is ensuring that we develop products that increase efficiency and revenue opportunities for our customers operations.  Renita’s energy and enthusiasm for the TAS and Call Center industry and background in Customer Service is a key element in ensuring we stay customer focused and continue to evolve with changing technologies.  One of Renita’s favorite aspects of her position is when she gets to interact directly with our customer base and help them conquer an operational challenge or utilize a new piece of technology.

 

 

Margaret Lally, Senior Director of Operations & Technical Services

 

Margaret joined Startel as a Senior Systems Engineer and Support Manager in 1998 and has served as Senior Director of Operations and Technical Services since 2005. She oversees all operations, including staffing, inventory, and scheduling, building and testing of new systems as well as repair and testing of legacy systems. Margaret is also responsible for technical services, including staffing, project planning, implementation and training. In addition, she acts as a liaison to research and development and quality assurance.

Alan Hartmann, Director of Software Development

 

Alan joined Professional Teledata (PTD) in 1997, following the merger of Tele-Data Systems and Professional Inbound, and served as Vice President of the company until the merger with Startel in September 2015. As the Director of Software Development for PTD, Alan draws upon his 40+ years of software engineering experience and 33 years of call center and business management experience to oversee all current and future product development of the PTD product line.

Jim Graham, Director of Special Operations

 

Jim co-founded Professional Teledata (PTD) in 1993 and served as Vice President of the company until the merger with Startel in September 2015. As the Director of Special Operations for PTD, Jim draws upon his 30+ years of computer and software development experience and 23 years of call center experience to oversee all operations and technical services for Professional Teledata.

Dianxun Xu, Director of Research & Development

 

Dianxun joined Startel in 1998 as a Senior Software Engineer. He was promoted to Manager of New Product Development in 2000 and responsible for developing a new generation of software (Startel CMC). In 2005, Dianxun was named Director of Research & Development and responsible for overseeing all product development for Startel.

Richard Pettit, Director of Research & Development

 

Richard joined Startel in 2007 as a Software Engineer. He was promoted to Senior Software Engineer in 2008 and to Manager of New Product Development in 2009. In 2019, he became the Director of Engineering, Research and Development. In this role, he oversees the  Engineering Department and all software development for Startel.

Richard Fung, General Manager – Alston Tascom

 

Richard joined Alston Tascom in 1996 as a Junior Programmer.  He quickly rose up the ranks and just 4 years later he was promoted to Senior System Developer.  In 2003 Richard saw another promotion to Customer Service Manager for Tascom products.  In 2007 Richard became Project Manager for Tascom Hosted System Development.  Finally in 2015 Richard became the General Manager at Alston Tascom.

 

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