Meet Our Leadership Team

Brian Stewart, Chairman & CEO

Brian became Chairman when he acquired Startel Corporation in October 2011. Brian is responsible for providing the leadership and vision for the future. Brian, along with the senior management team, is responsible for executing that strategy.

Prior to acquiring the company, Brian was a long time Startel customer and user of its leading edge software technology. Brian is a serial entrepreneur and owns and operates over two dozen businesses which employ almost 500 professionals across the United States who serve clients in 81 countries around the world.

Brian is both a US Army and Law Enforcement Veteran and is involved in many civic, philanthropic and industry organizations. He is also actively engaged in politics and believes in giving back to his community.

Margaret Lally, Senior Director of Operations & Technical Services

Margaret joined Startel as a Senior Systems Engineer and Support Manager in 1998 and has served as Senior Director of Operations and Technical Services since 2005. She oversees all operations, including staffing, inventory, and scheduling, building and testing of new systems as well as repair and testing of legacy systems. Margaret is also responsible for technical services, including staffing, project planning, implementation and training. In addition, she acts as a liaison to research and development and quality assurance.

Pat Kalik, Director of Customer Service

Pat co-founded Professional Teledata (PTD) in 1993 and served in various roles, including as President of the company until the merger with Startel in September 2015. As the Director of Customer Service, Pat draws upon her 27 years of experience in the TAS and Call Center industry to oversee customer service and client relations.

Alan Hartmann, Director of Software Development

Alan joined Professional Teledata (PTD) in 1997, following the merger of Tele-Data Systems and Professional Inbound, and served as Vice President of the company until the merger with Startel in September 2015. As the Director of Software Development for PTD, Alan draws upon his 40+ years of software engineering experience and 33 years of call center and business management experience to oversee all current and future product development of the PTD product line.

Jim Graham, Director of Special Operations

Jim co-founded Professional Teledata (PTD) in 1993 and served as Vice President of the company until the merger with Startel in September 2015. As the Director of Special Operations for PTD, Jim draws upon his 30+ years of computer and software development experience and 23 years of call center experience to oversee all operations and technical services for Professional Teledata.

Dianxun Xu, Director of Research & Development

Dianxun joined Startel in 1998 as a Senior Software Engineer. He was promoted to Manager of New Product Development in 2000 and responsible for developing a new generation of software (Startel CMC). In 2005, Dianxun was named Director of Research & Development and responsible for overseeing all product development for Startel.

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