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Dispelling 6 Misconceptions about the Cloud. Myth 6: Too Significant to Outsource Control

In our sixth and final week of our debunking the cloud myths series, we take on the misconception that the Cloud is too significant to outsource control. While outsourcing will result in less control from a technical standpoint, the business ease and financial savings will continue to increase the usage of these services.   

MYTH: Too Significant to Outsource Control.

FACT: When considering implementing a cloud-based solution, most people tend to think they will have to give up control of their organization to their cloud vendor. From a technical standpoint this is in part true, as your cloud provider becomes responsible for implementing, maintaining and updating your hardware and software. However, it is the client who continues to manage his/her organization and its day-to-day operations, including routing calls, setting up accounts, assigning privileges, etc., using their administrator login. When selecting a cloud provider, it is important that you choose one who you view as a partner and trust to manage your IT resources. Giving up some control may be a good thing, especially when you have a trusted partner to focus on the technology pain points of your business. And in turn, you will be able to concentrate on other areas of your business that add value.

Thank you to those that kept up with our blog series, Dispelling 6 Misconceptions about the Cloud, over the past 6 weeks. We hope you enjoyed reading it, and learned a thing or two along the way. Designed for small and mid-size organizations, Startel’s Cloud Contact Center Solution enables customers to access our entire suite of products and applications and communicate with their customers any time, on any device, anywhere in the world, via an Internet connection. To learn more about Startel’s Cloud Contact Center solution, visit our website or contact us at sales@startel.com.

Dispelling 6 Misconceptions about the Cloud. Myth 5: Cloud is a Fad

There has been a lot of hype around the word ‘cloud’. In fact, wherever you go, and no matter what type of technology you stumble across, there now seems to be a ‘cloud’ version of it. In the fifth week of our 6-week series addressing the myths/misconceptions related to the cloud, we examine the myth that the Cloud is a Fad. According to industry analysts and experts, forget fad. The Cloud is real, it’s here and it’s growing!

MYTH: Cloud is a Fad.

FACT: Cloud is here to stay, and according to Gartner it is accelerating quickly and globally. Based on their 2011-2017 forecast, Gartner expects adoption to hit $250 billion by 20172. And the McKinsey consulting firm forecast that cloud technology could have an economic impact of $1.7 trillion to $6.2 trillion by year 20252.

While its terminology has changed in recent years, and the ways in which the technology is being used have evolved, the concept of cloud computing dates back to the early 1960’s, when computer scientist John McCarthy discussed it at MITs centennial celebration3. Once the Internet matured, the vision of cloud computing became a reality when Salesfore.com began delivering applications through a website in the late 90s. Since then, employing private clouds has become a proven and established service, and if the experts prove to be correct, it is only a matter of time before most organizations have “gone to the cloud.”

Bottom line: The movement to cloud-based platforms is inevitable. Even cloud deniers need to come around to the fact that the way we’ve been doing computing in the last 30 years is changing. Core applications, computing, storage, and other IT services will continue to move to public clouds. Although the migration will be slow, it will be steady.

Next week we wrap up our six-week series with our final myth: ‘The Cloud is Too Significant to Outsource Control.’ In the meantime, we look forward to hearing from you! Please post your comments.

2: http://thoughtsoncloud.com/2014/05/future-cloud-computing-5-predictions/
3: http://www.washingtonpost.com/opinions/five-myths-about-the-cloud/2014/01/03/dd826052-7191-11e3-8b3f-b1666705ca3b_story.html

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